Can-Call Management Inc. is a Canadian based contact center with a team of staff with highly experienced skill sets in inbound and outbound telemarketing programs including up-sell, cross-sell, reactivation, customer retention and loyalty programs that seamlessly work with your brand.
Can-Call Management Inc. has developed many products and strategic marketing programs resulting in clients in over 100 countries world wide, in seventeen different languages including sales, quality control and verification. Our call center team guarantees it will increase your customer's average order and frequency of order placement, at the same time providing a positive total customer experience.
Can-Call Management Inc.'s contact center has a capacity of 80 plus agents, and all inbound and outbound telemarketing programs are managed in house. If you have segmented, niche, small or test telemarketing programs, need a large number of sales fast and have ever changing inbound/outbound demand we are the team for you. Our on the fly flexibility and expertise can handle quick capacity adjustments, telemarketing lists, script and program changes with ease, acting as a transparent extension of your company.
Outbound Telemarketing:
- Lead Generation
- Telemarketing sales
- Customer satisfaction and retention surveys
- Upselling/Cross Selling
- Lead Qualification
InBound Telemarketing:
- Telephone Answering and Message Services
- Catalogue and Order Entry
- Upselling/Cross Selling
- Credit Card/Order Processing
- Order Management and Fulfillment
- Customer Care and Support
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